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Frequently Asked Questions

Is the payment form secure? Yes. All of our embedded forms use industry standard SSL encryption technology – the same encryption technology used by e-commerce and banking websites.

If the form is secure why can’t I see “https” in my browser’s address bar? Using the latest web design technology it is now possible to embed a form hosted on a secure “https” page within a standard web page. This is what we have done and as a result the “https” is not visible in your web browser’s address bar.

How do I verify that the embedded payment form used by Mindovo is secure? Simply visit the source page where the form is hosted by clicking here. You may use either the embedded form or the source page. They are identical and provide equal security.

Is my purchase refundable? Mindovo offers significant discounts off of our standard hourly rate via service packs – up to $100/hour in some cases. This volume discounting makes it impossible to offer refunds for partially used packs.

Does my service pack ever expire? Mindovo Service Packs never expire and may be applied to any Mindovo technology service at any time now or in the future.

May I make purchases using a personal or business check or a corporate purchase order? Mindovo processes payment via VISA, MasterCard, American Express, Discover, and PayPal exclusively through this form.